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Home annual report 2020

Stakeholder dialogue diagram

The table below presents an overview of the wide range of dialogues between NS and its stakeholders in the Netherlands. The numbers refer to the themes from the material relevance matrix.

Sustainable Development Goals

The SDGs (Sustainable Development Goals) are 17 goals that aim to make the world a better place by 2030, as agreed between all UN member states. NS contributes to these goals and has included several in its sustainability strategy.

Strategy and material topics diagram

NS presented a new strategy in 2020. The performance figures in this diagram allow us monitor progress in implementing this strategy.

Our performance in a wider context

In 2020, NS and ProRail presented the results of the most recent international benchmark to the Lower House of Dutch Parliament.

Notes to the material themes

Compared with 2019, the themes in NS's material relevance matrix for 2020 are rather more evenly distributed and less clustered.

About the scope of this report

NS is based in the Netherlands and has a single, Dutch shareholder, the Dutch State.

Scope and reporting criteria

In the annual report, NS presents its operational and financial performance and the associated social aspects with the highest possible degree of integration. Our reporting method is in accordance with the GRI Standards’ ‘core’ option.

GRI-table