NS exerts a positive socio-economic impact by developing the knowledge, skills and talents of its employees, by aiming to keep them in sustained employment, and by being a diverse and inclusive organisation. Training programmes at NS increase the economic value of our people and improve their potential on the labour market after they have left NS. The social benefits of this in 2020 amounted to approximately €11 million.
Incapacity for work limits the employability of employees. This entails negative social costs of approximately €20 million, for example because of higher medical costs and costs of benefit payments, and loss of productivity and purchasing power.