Found 149 results.
Customer satisfaction with the main rail network and the high-speed line
To provide a high-quality passenger experience, three core needs of passengers must be satisfied: planning control, the freedom to make their own choices, and a feeling of being appreciated.
It is one of NS's ambitions to offer equal travel opportunities to passengers with reduced mobility. This means expanding their options to travel independently, and offering assistance where necessary.
Performance on the main rail network and the high-speed line
Solid performance is the basis for customer satisfaction and healthy financial results. These are crucial to keep train fares affordable and enable us to finance the necessary investments to accommodate the growth in mobility.