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Over the past year, we have taken various measures that should help us maintain and if possible further improve personal safety.
NS reports on physical accidents using the Total Recordable Rate (TRR). This covers all occupational accidents resulting in absenteeism or otherwise, per million of hours worked. The TRR fell from 4.5 in 2019 to 3.4 in 2020 .
On 2 January, a DDZ train derailed in The Hague. In the incident, a guard and one passenger were slightly injured, and the tracks were seriously damaged.
'Together, we are making the Netherlands accessible in a sustainable manner – for everyone.’ That is our mission. It explains our choice to become a fully circular, zero-emission and green business.