Modified timetables

from March through June and from October through December

Highest number of train journeys in 2020:

16 January 2020 - 1,352,667

Lowest number of train journeys in 2020:

29 March 2020 - 48,304

3.1 million rides by public transport bicycles

(2019: 5.3 million)

Launch of VIRM2/3 modernisation project

45 double-deckers to be upgraded

New Generation Intercity trains tested in the Netherlands

Treinwijzer introduced in the NS App

Better view of crowdedness on trains

High punctuality score: 93.5%

Fewer incidents involving aggression: 661

Decrease is disappointing given the huge drop in passenger numbers

19,305 employees in the Netherlands

Revenue
of €6,601 million

(2019: €6,661 million)

Investments
of €548 million

(2019: €769 million)

Net loss
- € 2,581 million

Including impairments of € 2.3 billion

Revenues from Abellio

United Kingdom: €3,100 million
(2019: €2,919 million)
Germany: €744 million
(2019: €534 million)

Reuse of materials

99% of materials from upgraded trains are reused

Lower energy consumption: 1,198 GWh